What we collect
When you shop with us or contact us, we collect your name, email address, shipping address, and order details. Payment is processed securely by Shopify Payments/PayPal/AfterPay, we never see or store your full card details. We also collect basic browsing data (via Shopify analytics and Google Analytics) to understand how the store is used.
How we use it
To process and ship your order, respond to support requests (including text messages to our contact number), send order updates, and, only if you opt in, send marketing emails or texts. We also use it to prevent fraud and meet our legal obligations.
Who we share it with
Only the providers we need to run the store: Shopify (platform & payments), our shipping/fulfillment partners, and analytics providers (Google Analytics). We don't sell your personal information.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you at any time, text 0491 692 969 or email mypetscare.ctct@gmail.com.
Cookies
Our store uses cookies for cart functionality, analytics, and (if enabled) marketing. You can control cookies through your browser settings.
Contact
Questions about this policy: mypetscare.ctct@gmail.com or text 0491 692 969.